Terms of Service

By signing up for and using CommandCenter ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. The Service is provided by Cmdcenter AB (org.nr 559591-9753), a Swedish company. These terms form a binding agreement between you (or the company you represent) and Cmdcenter AB.

CommandCenter is a software-as-a-service (SaaS) platform that helps restaurant groups track financial performance, staff costs, and operational data by connecting to third-party systems including Personalkollen, Fortnox, and POS systems. We reserve the right to modify, suspend, or discontinue features of the Service at any time with reasonable notice.

You must provide accurate, complete information when registering. You are responsible for maintaining the security of your account credentials. You must notify us immediately at security@comandcenter.se if you suspect unauthorised access to your account. One account may represent one organisation. You may add multiple restaurant locations (businesses) within one account.

You may use the Service only for lawful business purposes. You must not: — Use the Service to store or transmit illegal content — Attempt to reverse-engineer, scrape, or copy the Service — Share your account credentials with third parties outside your organisation — Use the Service in a way that damages, disables, or impairs our infrastructure — Attempt to access data belonging to other organisations We may suspend or terminate accounts that violate these terms without refund.

You retain ownership of all data you upload or sync to the Service. By using the Service you grant us a limited licence to process your data solely for the purpose of providing the Service to you. We do not sell your data. We do not use your data for advertising. See our Privacy Policy at comandcenter.se/privacy for full details of how we handle your data.

The Service connects to third-party systems (Personalkollen, Fortnox, Ancon, Swess, and others) on your behalf using credentials you provide. You are responsible for ensuring you have the right to connect these systems and share their data with the Service. We are not responsible for the availability, accuracy, or changes to third-party APIs. If a third-party system changes their API and this affects the Service, we will work to restore functionality as soon as reasonably possible.

CommandCenter is a management-information tool. The reports, dashboards, P&L views, forecasts, budgets, alerts and AI-generated insights produced by the Service are informational and not a substitute for a regulated financial statement, an audit, or a tax filing. You remain responsible for your own accounting records under the Swedish Bokföringslag (1999:1078). Your accounting system (Fortnox, Björn Lundén, Visma or equivalent) is the system of record for bookkeeping purposes; CommandCenter holds a convenience mirror of that data for analytical purposes only. CommandCenter does not provide tax, legal, accounting, audit or investment advice. Insight produced by AI is advisory and should be reviewed by a qualified person before being acted on. No output of the Service constitutes an automated decision with legal effect for you or any third party (GDPR Article 22).

The Service is offered on a subscription basis. Current pricing is available at comandcenter.se/upgrade. Monthly subscriptions are billed on the same date each month. Annual subscriptions are billed once per year upfront. All prices are in Swedish kronor (SEK) and include Swedish VAT (25%) where applicable. Payments are processed by Stripe. We do not store payment card details. Subscriptions auto-renew unless cancelled before the renewal date. You can cancel at any time from your account settings or by contacting billing@comandcenter.se.

Monthly subscriptions: we do not offer refunds for partial months. If you cancel, your access continues until the end of the current billing period. Annual subscriptions: if you cancel within 14 days of your annual payment and have not actively used the Service during that period, you may request a full refund by contacting billing@comandcenter.se. We reserve the right to issue refunds at our discretion in exceptional circumstances.

We aim to keep the Service available 24 hours a day, 7 days a week, but we do not guarantee uptime. Scheduled maintenance, third-party outages, and events outside our control may cause downtime. We are not liable for losses resulting from Service unavailability. We will communicate planned maintenance in advance where possible.

To the fullest extent permitted by Swedish law, Cmdcenter AB is not liable for: — Indirect, incidental, or consequential losses — Loss of profit, revenue, or data — Business interruption — Decisions made based on data or insights from the Service Our total liability to you for any claim arising from use of the Service is limited to the amount you paid us in the three months prior to the claim.

You agree to indemnify and hold harmless Cmdcenter AB from any claims, losses, or damages arising from your use of the Service, your violation of these terms, or your violation of any third party's rights.

Either party may terminate the subscription at any time. We may terminate or suspend your account immediately if you breach these terms, fail to pay, or if we are required to do so by law. On termination, your access to the Service ends. We will retain your data for 30 days after termination, during which you may request an export. After 30 days your data will be permanently deleted.

We may update these terms from time to time. We will notify you of material changes by email and in-app notification at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new terms.

These terms are governed by Swedish law. Any disputes will be resolved in Swedish courts, with Stockholm as the agreed venue.

Questions about these terms: Cmdcenter AB (org.nr 559591-9753) legal@comandcenter.se comandcenter.se